Experience & Activities

Pamela Ouko brings unmatched dedication and compassion to her role as Senior Field Operations and Community Engagement Director at SendJaote. As a mother of four daughters, two of whom are living with sickle cell disease, Pamela has developed an extraordinary capacity for managing complex health and wellness needs. Her experience in caring for her children has equipped her with the resilience, patience, and empathy that make her exceptionally suited to dealing with the diverse challenges faced by communities.

Pamela’s hands-on role means she will be on the ground, conducting wellness checks, making school visits, and engaging directly with individuals and families. Her deep understanding of healthcare management and personal experience with long-term care give her a unique ability to connect with others, particularly in addressing health concerns and advocating for the well-being of vulnerable community members.

Beyond her caregiving role, Pamela also has a strong background in logistics and building management. She has supervised and run her family’s rental properties and assisted in the family-owned logistics business, giving her a practical understanding of operations and project management. This expertise complements her role at SendJaote, where she oversees community outreach, wellness programs, and service delivery with a hands-on approach.
Trained as an HTS counselor and in community health and development, Pamela is passionate about advocating for individuals and communities. She actively discusses health concerns, provides informal counseling, and offers compassionate support to both the elderly and adolescents. With seven years of experience working with Read Across Africa, she has fostered a culture of reading and learning while engaging with youth and adolescents in meaningful ways.

Pamela’s empathy, leadership, and hands-on approach make her a trusted figure in the community, ensuring that SendJaote remains deeply rooted in its mission to provide professional, personalized services. Her ability to balance her role as a caregiver with her commitment to the well-being of others makes her the perfect person to lead community engagement efforts and provide trusted support on the ground.