Team

Christabel Ouko holds the position of Director of National Operations and Vendor Relations at SendJaote, serving as the Nairobi Liaison and a founding member. As a fourth-year Economics and Statistics student at the University of Nairobi, Christabel brings a strong analytical background to her role, overseeing both local and national projects for the company. In her capacity as Director, she manages day-to-day operations and vendor partnerships, ensuring seamless service delivery across Kenya. Christabel leads vendor negotiations, coordinates tender connections, and verifies prices for building materials, ensuring quality service and strong vendor relations. Her responsibilities extend beyond Nairobi, as she supervises national projects and makes certain that clients throughout the country receive top-notch services. Christabel also plays a vital role in community engagement and client support, ensuring that rural and underserved areas benefit from SendJaote’s professional services. She is committed to bridging the gap between urban and rural communities, fostering sustainable development through reliable services and effective partnerships. Her dedication to excellence and her ability to balance local operations with broader national and community responsibilities make Christabel a crucial asset to SendJaote, supporting the company's growth and sustainability.

Pamela Ouko brings unmatched dedication and compassion to her role as Senior Field Operations and Community Engagement Director at SendJaote. As a mother of four daughters, two of whom are living with sickle cell disease, Pamela has developed an extraordinary capacity for managing complex health and wellness needs. Her experience in caring for her children has equipped her with the resilience, patience, and empathy that make her exceptionally suited to dealing with the diverse challenges faced by communities. Pamela’s hands-on role means she will be on the ground, conducting wellness checks, making school visits, and engaging directly with individuals and families. Her deep understanding of healthcare management and personal experience with long-term care give her a unique ability to connect with others, particularly in addressing health concerns and advocating for the well-being of vulnerable community members. Beyond her caregiving role, Pamela also has a strong background in logistics and building management. She has supervised and run her family’s rental properties and assisted in the family-owned logistics business, giving her a practical understanding of operations and project management. This expertise complements her role at SendJaote, where she oversees community outreach, wellness programs, and service delivery with a hands-on approach. Trained as an HTS counselor and in community health and development, Pamela is passionate about advocating for individuals and communities. She actively discusses health concerns, provides informal counseling, and offers compassionate support to both the elderly and adolescents. With seven years of experience working with Read Across Africa, she has fostered a culture of reading and learning while engaging with youth and adolescents in meaningful ways. Pamela's empathy, leadership, and hands-on approach make her a trusted figure in the community, ensuring that SendJaote remains deeply rooted in its mission to provide professional, personalized services. Her ability to balance her role as a caregiver with her commitment to the well-being of others makes her the perfect person to lead community engagement efforts and provide trusted support on the ground.

As the Operation and Creative Director, and a founding partner at SendJaote, Elizabeth Ouko plays a key role in both the creative and operational sides of the business. A fashion and design student at the Ramogi Institute of Advanced Technology, she brings her artistic flair and free spirit to develop and enhance SendJaote’s brand identity. On the individual services side, Elizabeth manages and coordinates offerings such as verification services, school fees payments, property inspections, relative wellness checks, and more, ensuring these services run smoothly and meet the needs of clients. Her keen eye for design influences how these services are marketed, including tailoring, rental advertisements, and detergent sales, presenting them in a professional and appealing manner. Elizabeth also directs creative initiatives like designing branded materials and overseeing event coordination for SendJaote. Her blend of operational insight and creative vision ensures that the company maintains a high standard in delivering personal and corporate services alike, fostering trust and engagement with clients.

Isabel Ouko graduated with a B.S. in Mathematics with a concentration in Data Science from Kennesaw State University, located in Atlanta, Georgia. With over four years of experience in logistics operations, she brings both analytical and practical expertise to SendJaote. Her background in data science enables her to apply advanced research and data analysis skills to provide comprehensive services for our corporate clients, including NGOs, corporations, and academic institutions. Isabel oversees tasks such as research, data collection, document handling, project monitoring, and community engagement, particularly in Kisumu and rural areas, while also serving as the USA liaison for SendJaote. In addition to her academic achievements, Isabel also studied for her private pilot license at the Kenya School of Flying and plans to continue her aviation journey. In her free time, she enjoys dancing and taking walks. SendJaote is her next adventure, where she combines her technical skills and passion for service to ensure that our clients receive top-notch, professional support—no matter their location.