SendJaote provides Reliable Upcountry Messenger Services, seamlessly bridging the gap for Individuals, Diaspora families, Organizations, and Businesses worldwide. From Australia, The United States, the Middle East, Asia, and Europe, to Nairobi and beyond, we actively deliver connections to Loved ones, Clients, Projects, and Responsibilities in Kisumu and surrounding upcountry regions, ensuring that Distance is never a Barrier.
With a commitment to excellence and professionalism, we proudly serve key regions including Siaya, Homa Bay, Migori, Kisii, Nyamira, Kakamega, Kericho, Busia, Vihiga, Bungoma, and Nandi. SendJaote is your trusted partner in making connections matter.
From Miles To Minutes, From Distance To Done
Our Mission
At SendJaote.com, we rise to the call, knowing we are chosen to carry purpose and light through our Messenger Service. Rooted in integrity and driven by a devotion to something greater than ourselves, we move with the strength of faith, serving both the community and the corporate world with steadfast dedication. We answer, as always, “Here I am. Send me.”
“Then I heard the voice of the Lord saying, ‘Whom shall I send? And who will go for us?’ And I said, ‘Here am I. Send me!'”– Isaiah 6:8 (NIV)
Our Vision
We dream of a Kenya where hearts, no matter how far, stay connected with trust and certainty. Whether it’s the individual tending to their family, their land, or the community itself, our Messenger Service stands as the bridge—strong, reliable, and true. We make it possible for anyone, from anywhere, to manage what matters most with grace and ease. And for our corporate partners—NGOs, businesses, and institutions—we offer more than just services. We offer a hand in shaping the future, with research, data, and outreach that touches Kisumu and every corner of rural Kenya. Together, we build a path toward lasting growth and upliftment, one step at a time.
Our Values
1. Integrity
We are committed to honesty, transparency, and accountability in all our services, ensuring that trust is at the core of everything we do.
2. Excellence
We strive for excellence in every task, no matter the scale, delivering high-quality services that exceed expectations.
3. Responsibility
We take our responsibility seriously—whether managing individual or corporate tasks—and approach every commitment with dedication and care.
4. Community
We believe in fostering strong ties within the community, both locally and globally, contributing to the well-being and growth of those we serve.
5. Adaptability
In a constantly changing world, we remain flexible and responsive, adjusting our services to meet the evolving needs of our clients.
6. Service
Inspired by the call to serve, we go above and beyond to ensure that our clients, whether individuals or organizations, can rely on us as a dependable link to home.
7. Empowerment
We aim to empower individuals and organizations by providing them with the tools, resources, and services they need to manage their responsibilities with confidence, no matter where they are.
Our Story
SendJaote was born out of a deep understanding of the frustrations faced by friends and relatives living in the diaspora and away from home. We witnessed firsthand the challenges of finding a reliable person to send on essential tasks, especially in Upcountry Regions. While cities like Nairobi and Nakuru already have these services, we recognized the need for a trusted, top-notch professional solution in areas outside the capital. As natives of Kisumu, we created SendJaote to fill this gap, providing dependable Messenger Services across Kenya, with a special focus on underserved regions. Our goal is to bridge the distance, offering peace of mind and confidence to those managing responsibilities from afar.
We also extend this top-tier service to our corporate clients—including NGOs, corporations, and academic institutions—by offering comprehensive services such as research, data collection, document handling, project monitoring, and community engagement across Kenya, particularly in Kisumu and Upcountry Regions. We believe that just because you’re not in an urban area doesn’t mean you should be denied professional services. Our work is dedicated to supporting sustainable growth and development in these regions, ensuring that both individuals and organizations can rely on us to meet their unique needs.
Isabel Ouko graduated with a B.S. in Mathematics with a concentration in Data Science from Kennesaw State University, located in Atlanta, Georgia. With over four years of experience in logistics operations, she brings both analytical and practical expertise to SendJaote. Her background in data science enables her to apply advanced research and data analysis skills to provide comprehensive services for our corporate clients, including NGOs, corporations, and academic institutions. Isabel oversees tasks such as research, data collection, document handling, project monitoring, and community engagement, particularly in Kisumu and rural areas, while also serving as the USA liaison for SendJaote.
In addition to her academic achievements, Isabel also studied for her private pilot license at the Kenya School of Flying and plans to continue her aviation journey. In her free time, she enjoys dancing and taking walks. SendJaote is her next adventure, where she combines her technical skills and passion for service to ensure that our clients receive top-notch, professional support—no matter their location.
Christabel Ouko holds the position of Director of National Operations and Vendor Relations at SendJaote, serving as the Nairobi Liaison and a founding member. As a fourth-year Economics and Statistics student at the University of Nairobi, Christabel brings a strong analytical background to her role, overseeing both local and national projects for the company.
In her capacity as Director, she manages day-to-day operations and vendor partnerships, ensuring seamless service delivery across Kenya. Christabel leads vendor negotiations, coordinates tender connections, and verifies prices for building materials, ensuring quality service and strong vendor relations. Her responsibilities extend beyond Nairobi, as she supervises national projects and makes certain that clients throughout the country receive top-notch services.
Christabel also plays a vital role in community engagement and client support, ensuring that rural and underserved areas benefit from SendJaote’s professional services. She is committed to bridging the gap between urban and rural communities, fostering sustainable development through reliable services and effective partnerships.
Her dedication to excellence and her ability to balance local operations with broader national and community responsibilities make Christabel a crucial asset to SendJaote, supporting the company's growth and sustainability.
As the Operation and Creative Director, and a founding partner at SendJaote, Elizabeth Ouko plays a key role in both the creative and operational sides of the business. A fashion and design student at the Ramogi Institute of Advanced Technology, she brings her artistic flair and free spirit to develop and enhance SendJaote’s brand identity.
On the individual services side, Elizabeth manages and coordinates offerings such as verification services, school fees payments, property inspections, relative wellness checks, and more, ensuring these services run smoothly and meet the needs of clients. Her keen eye for design influences how these services are marketed, including tailoring, rental advertisements, and detergent sales, presenting them in a professional and appealing manner.
Elizabeth also directs creative initiatives like designing branded materials and overseeing event coordination for SendJaote. Her blend of operational insight and creative vision ensures that the company maintains a high standard in delivering personal and corporate services alike, fostering trust and engagement with clients.
Pamela Ouko brings unmatched dedication and compassion to her role as Senior Field Operations and Community Engagement Director at SendJaote. As a mother of four daughters, two of whom are living with sickle cell disease, Pamela has developed an extraordinary capacity for managing complex health and wellness needs. Her experience in caring for her children has equipped her with the resilience, patience, and empathy that make her exceptionally suited to dealing with the diverse challenges faced by communities.
Pamela’s hands-on role means she will be on the ground, conducting wellness checks, making school visits, and engaging directly with individuals and families. Her deep understanding of healthcare management and personal experience with long-term care give her a unique ability to connect with others, particularly in addressing health concerns and advocating for the well-being of vulnerable community members.
Beyond her caregiving role, Pamela also has a strong background in logistics and building management. She has supervised and run her family’s rental properties and assisted in the family-owned logistics business, giving her a practical understanding of operations and project management. This expertise complements her role at SendJaote, where she oversees community outreach, wellness programs, and service delivery with a hands-on approach.
Trained as an HTS counselor and in community health and development, Pamela is passionate about advocating for individuals and communities. She actively discusses health concerns, provides informal counseling, and offers compassionate support to both the elderly and adolescents. With seven years of experience working with Read Across Africa, she has fostered a culture of reading and learning while engaging with youth and adolescents in meaningful ways.
Pamela's empathy, leadership, and hands-on approach make her a trusted figure in the community, ensuring that SendJaote remains deeply rooted in its mission to provide professional, personalized services. Her ability to balance her role as a caregiver with her commitment to the well-being of others makes her the perfect person to lead community engagement efforts and provide trusted support on the ground.
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