Whether you’re in the United States, United Kingdom, Canada, Germany, France, Australia, or any other part of the world, one thing stays constant—your love and responsibility for your parents back home in Kisumu. You want to ensure they’re cared for, respected, and safe—even when you can’t be there in person. This article is all about you—helping you make informed, confident decisions when hiring a home-based nurse from overseas.
Step 1: Start with Reputable Agencies
Begin your search by identifying professional home-care nursing agencies in Kenya that focus on elderly care. Look for agencies that are registered with the Ministry of Health and recognized by the Nursing Council of Kenya. You want someone who meets national health standards, and agencies with this kind of registration are more likely to be accountable.
Use Google reviews, Kenyan diaspora groups, or social media to see what other families—especially those abroad—are saying. You’re looking for real stories from people like you who needed to hire from a distance.
Step 2: Verify Their Qualifications for Peace of Mind
Once you have a shortlist, ask the agency or independent nurse for credentials. Request:
- A valid nursing license from the Nursing Council of Kenya
- Certificates showing training in elder care or specialized conditions
- A CV or employment history
- Recent references and background check reports
You deserve full transparency. Don’t hesitate to ask for documentation—it’s your right, and a reputable provider will expect it.
Step 3: Interview Your Shortlisted Candidates
Even if you’re thousands of miles away, you can still have a personal conversation with potential caregivers. Schedule a video call through Zoom, WhatsApp, or Google Meet. Prepare questions that reflect your concerns:
- Have they cared for elderly clients with similar conditions?
- How do they handle emergencies?
- Are they patient and fluent in your parent’s preferred language?
- Are they available for the level of care you need—part-time, full-time, or live-in?
Use the call to assess their communication style, empathy, and professionalism. You want someone your parents will be comfortable with.
Step 4: Clarify the Service Agreement Before Committing
Before signing anything, review the service agreement thoroughly. Make sure it covers:
- Specific services to be provided (e.g., bathing, medication, mobility assistance)
- Hours and days of work
- Payment details and refund terms
- Backup procedures if the nurse can’t show up
Ask questions. The more you understand, the fewer surprises you’ll face.
Step 5: Stay Involved with Remote Oversight
Your involvement doesn’t end once a nurse is hired. Choose an agency that offers digital check-ins, weekly reports, or video updates. If possible, assign a trusted family member in Kenya to visit occasionally and give you feedback.
Even from afar, you can remain active in your parents’ care.
Step 6: Consider a Trial Period First
Whenever possible, start with a short-term agreement. This lets both you and your loved one evaluate the nurse’s fit without a long-term commitment. Good agencies will support this and help make transitions smoother if adjustments are needed.
You’re Not Alone
Hiring a nurse in Kenya while living overseas can be done with confidence. By carefully selecting an agency, verifying credentials, interviewing candidates, and staying engaged, you’re doing everything you can to ensure your parents receive the care they deserve.
Remember, your peace of mind matters just as much as your loved ones’ comfort—and with the right approach, you can have both.
Take Action Today
If you’re ready to take the next step, we’re here to support you. Contact us at www.sendjaote.com to connect with trusted, pre-vetted nurses in Kenya.
📞 Call us in the U.S. at (678) 865-8091 or in Kenya at (254) 746077035. We’re also available on WhatsApp for your convenience.
📧 Email us directly at messenger@sendjaote.com to start a conversation about your specific needs.
We understand the importance of finding the right caregiver—and we’re committed to making the process as simple, transparent, and reassuring as possible for you.